Reduce Predatory GrubHub Fees With Curbside Ordering

Let’s face it, GrubHub fees are far too high! Local cities have had to come in to cap their ever growing fees. While restaurants suffer during the pandemic, GrubHub makes more than ever, pushing their fees onto restaurants and customers.

Grubhub’s profit-sneaking tactics

  1. Replacing phone numbers –  Yelp, a Grubhub partner, has been replacing restaurant phone numbers with a fake number generated by Grubhub. (1)

  2. Adding restaurants without their permission – “Nearly half of all the restaurants now listed on Grubhub never agreed to join the platform.”  (2)

  3. Charging high fees to restaurants – A restaurant took in “$1,042.63 worth of orders during the month — but only pocketed $376.54 after all of Grubhub’s fees were deducted.” (3)

Reducing Grubhub Fees By Promoting Curbside Pickup

By making curbside pickup more efficient and easier, we can persuade customers to use pickup orders more than delivery, which adds tons of fees.

Restaurants keep 100% of the menu price when customers order through CurbAware. This is a comparison of Curbside ordering vs Pickup with these numbers coming from GrubHub’s own sales page.

Ready to Add Curbside With CurbAware? Add a restaurant, free!

How to Add Curbside Ordering to Clover POS

As much as we love Clover, it doesn’t provide a great curbside ordering system. While they do offer some of the best pricing and an easy to use point of sale, one thing we noticed was an easy way to track curbside orders.

Clover currently provides an easy way to track orders done in person.

How Restaurants Take Curbside Orders With Clover

1. Providing a call in number – Many restaurants have provided a call in number dedicated toward taking numbers, This involves having someone handle all phone calls in order to process these orders.

2. Using CurbAware – We providing an easy way for customers to get notified when their order is ready. At the same time, customers can notify restaurants when they’ve arrived at the restaurant.